Frequently Asked Questions

Can I print my name or business logo?

Yes. You can add a name, message, business text or logo depending on the selected printing option.

Which artwork format should I upload?

A high-resolution transparent PNG is preferred. Clear JPG and PDF files may also be accepted.

Can I select the font?

Yes. Available font styles can be selected on the product page before adding the item to the cart.

Can I order a sample?

Sample availability depends on the printing type and ribbon size. Contact us before ordering.

Do you accept bulk orders?

Yes. Bulk orders are available for weddings, brands, gifting businesses and events.

Can personalised products be returned?

Personalised products are non-returnable unless they arrive damaged or contain an error made by our team.

Will the actual colour look exactly like the screen?

Small colour differences may occur because of screen settings, lighting and ribbon material.