It’s beautiful! So glad I placed the order from you. Thank you so much for being patient with me while I decided which font looked best. The ribbons came out great and I loved them!
Privacy Policy
Last Updated: 5 August 2026
This Privacy Policy explains how Naam Ki Dor collects, uses and protects information when you visit our website, place an order, submit customisation details or contact us.
Information We Collect
We may collect:
- Name
- Phone number
- Email address
- Billing and shipping address
- Order and transaction details
- Custom text, font selections and special instructions
- Logos, artwork and files uploaded for printing
- Website activity, browser and device information
- Messages submitted through contact forms or WhatsApp
Payment information is processed through the payment service available at checkout. We do not directly store complete card or banking details.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Create personalised products
- Contact you about artwork, printing or delivery
- Provide customer support
- Prevent fraud and misuse
- Improve our website and services
- Send promotional communication where permitted
- Meet legal, tax and accounting obligations
Sharing of Information
We may share necessary information with service providers that help us operate the store, including:
- Shopify
- Payment gateways
- Courier and delivery companies
- Website applications and hosting providers
- Analytics or marketing services
- Professional advisers or government authorities where legally required
Uploaded Artwork and Personalisation Data
Text, logos and artwork submitted by customers are used to prepare and produce customised orders. Customers must ensure that they have permission to use any submitted artwork, logo or design.
We may retain order-related files for customer support, record-keeping or repeat-order assistance unless deletion is requested and retention is not legally required.
Cookies
Our website may use cookies and similar technologies to:
- Keep the cart working
- Remember preferences
- Understand website performance
- Prevent fraud
- Support advertising and analytics
Cookie availability and consent options may vary according to the visitor's location and applicable law.
Data Security
We use reasonable administrative and technical measures to protect personal information. However, no online transmission or storage method can be guaranteed to be completely secure.
Your Choices
Subject to applicable law, you may contact us to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw marketing consent
- Ask how your information is being used
Some information may need to be retained for legal, tax, fraud-prevention or order-record purposes.