It’s beautiful! So glad I placed the order from you. Thank you so much for being patient with me while I decided which font looked best. The ribbons came out great and I loved them!
Shipping & Returns
Production and Shipping
Every product is customised according to the details submitted with the order.
- Standard production time is approximately 2–4 business days.
- Bulk and highly customised orders may require additional time.
- Shipping time begins after the order has been produced.
- Delivery timelines may vary depending on the destination and courier service.
- Shipping charges may apply separately.
Returns and Replacements
Personalised products cannot be returned or exchanged for a change of mind.
A replacement may be considered only when:
- The product arrives damaged
- The received item is different from the confirmed order
- A printing error was made by our team
Please contact us within 48 hours of delivery with clear product photographs and an unboxing video.
Spelling mistakes, incorrect details or low-quality artwork submitted by the customer are not eligible for replacement.